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All use cases/Logistics

Safety training for drivers who are never in the room.

The problemDrivers are never in one room, so a new rule reaches them last.

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The industry today

A workforce that is always on the move

Logistics is the one industry where the people you most need to reach are, by design, never in the building. Drivers start before dawn and finish at another depot. Warehouse teams run nights and peak-season agency shifts. The handler loading a drum of class 3 has to get the label right, the driver has to secure the load and read the road, and both have to know that no delivery slot is worth the risk.

Drivers are hard to find, so new ones reach the road sooner, with less mentoring than the veterans had. In the Gulf, summer heat, long desert corridors and a national logistics strategy raise the stakes further. Dangerous-goods refreshers fall due on a fixed cycle, customers expect proof of delivery done right, and the safety message still arrives as a sheet to sign at the gatehouse. A fleet safety lead gets one short window with each driver, usually at a loading bay.

About 2.9M
truck-driver positions (11%) are unfilled across 18 markets, including about 502,000 (13%) in Europe.IRU, Global Driver Shortage Report 2025
38.2%
of US workplace deaths in 2024 were caused by transportation incidents: 1,937 of 5,070, across all workers in all industries.US Bureau of Labor Statistics, 2026
5,340
people died in US crashes involving large trucks in 2024, 2.5% fewer than in 2023. 70% were occupants of other vehicles. The count includes non-commercial heavy vehicles.NHTSA, Traffic Safety Facts, 2024 data: Large Trucks

Where training breaks

What makes this hard, and what changes

  • The problem

    Drivers are never in one room, so a new rule reaches them last.

    With Coursento

    Short lessons they watch at the depot or parked up, saved to the offline app, with progress that syncs once they're back in signal.

  • The problem

    Hazmat refreshers fall due on a fixed cycle and are easy to miss.

    With Coursento

    Reminders before the due date, certificates with expiry warnings, and a record of who finished, by person and team.

  • The problem

    Agency staff and peak-season hires all need the same start, this week.

    With Coursento

    One filmed induction for every depot, in English or Arabic, with an MP4 for the depot screen that needs no seats.

  • The problem

    A new customer SOP or route change means another briefing.

    With Coursento

    Start from the changed procedure. Change one scene and keep the rest, without rebuilding the course.

How it works

From your document to a course

Turn dangerous-goods rules, warehouse SOPs and driver procedures into short filmed courses in English and Arabic, watched at the depot or parked up, even offline, with knowledge checks and certificates.

What you bring

  • Dangerous-goods procedures
  • Driver handbook and fatigue policy
  • Warehouse SOPs
  • Customer delivery standards
  • Incident and claims reviews

Courses support your safety programme. They never replace hands-on authorisation or competency sign-off by a competent person, and they award no Driver CPC hours or dangerous-goods qualifications. Drivers watch parked, never on the move.

Start from one of these

Courses to start from

Take a brief as it is, or change it to fit. It goes with you into your workspace, where nothing is made until you approve the plan.

  • Shipping and warehouse staff

    Hazmat Shipping: Classify, Mark, Label

    Three short lessons for shipping and warehouse staff, with a labelling decision on each package and a ten-question check.

  • Drivers

    Defensive Driving in Desert Conditions

    Three short lessons for drivers, with a sandstorm decision and a five-question check. English and Arabic.

  • Warehouse and yard staff

    Forklift and Pedestrian Safety

    Two short lessons for warehouse and yard staff, with a right-of-way decision at the dock and a five-question check.

  • Last-mile drivers

    Proof of Delivery Done Right

    One lesson for last-mile drivers, with a decision on a damaged parcel and a three-question check.

  • Long-haul drivers

    Fatigue: Know Your Limits

    Three short lessons for long-haul drivers, with a stop-or-go decision and a five-question check. English and Arabic.

  • Drivers and loaders

    Load Securing Basics

    Two short lessons for drivers and loaders, with a spot-the-fault trailer walk-round and a five-question check.

Who this is for

  • Head of driver training and safety

    Gives every driver the same approved message, depot by depot.

  • Warehouse operations manager

    Inducts agency and peak-season staff the same way, shift after shift.

  • Dangerous-goods adviser

    Turns classification and labelling rules into decisions people practise.

  • Transport manager

    Sees who is due a refresher before the driver is rostered.

What to measure

Coursento tracks completion, scores, time and certificates. You bring the outcome data.

  • Incident and claims rates
  • Hazmat refreshers on time
  • Driver onboarding time
  • Near-miss reports
  • Failed or disputed deliveries
  • Completion across depots

Supports your obligations under

United States
49 CFR 172.704 (hazmat refresher at least every 3 years) · FMCSA entry-level driver training (since February 2022)
European Union
ADR 1.3 and 8.2 · Driver CPC (35 hours every 5 years)
Gulf
Transport General Authority rules · National Transport and Logistics Strategy · Heat-stress rules
International
IATA dangerous-goods rules

Coursento helps you deliver and evidence training. It doesn't replace your compliance programme or legal advice, and it holds no certification.

Questions

Can a course stand in for a road assessment?

No. A course prepares people and records what they learned. Road assessments, hands-on authorisation and competency sign-off stay with a competent person. Courses award no Driver CPC hours or dangerous-goods qualifications.

Can drivers use it on the road?

Parked, yes. Courses saved to the offline app work with no signal, and progress syncs later. Make it a rule that nobody watches while driving. The AI tutor works in Coursento, not in offline copies.

Do agency drivers need seats?

Learners use a seat on Starter and Growth and none on Enterprise. SCORM or cmi5 packages in your LMS, or MP4 files, need no Coursento seats. Validation against real LMSs is in progress, so test a package in yours before you commit.

More use cases

All use cases
  • 3 filmsRetail and consumerTill, product and service training your stores remember on the busiest Saturday.
  • 3 filmsHospitality and travelService, allergen and welcome training your team remembers at a full table.
  • 3 filmsTelecommunicationsLaunch, fraud, privacy and field training that reaches stores, contact centres and vans.

  • Sample · Made with Coursento AI · People and places are fictional

    What this film shows

    A lone truck crosses a desert highway at dusk and the driver blinks slowly, unable to recall the last ten kilometres, with a handbook unread in his glovebox. A transport manager looks at an empty loading bay, and later, at a dock, the driver watches a lesson on his phone with a real decision in it. At dusk again he stands beside his parked truck at a quiet rest area, calm, the delivery waiting.

  • Sample · Made with Coursento AI · People and places are fictional

    What this film shows

    A fatigue policy and one sentence become a plan of three lessons, which is approved before anything is made. The crew writes and reviews, a filmed lesson appears, then a stop-or-go decision and an AI tutor that cites the scene. The course is published in two languages, saved offline for drivers, and tracked by team, shown with sample data.

  • Sample · AI presenter · People and places are fictional

    What this film shows

    An AI presenter speaks from a distribution centre yard, a dispatch office and a loading dock about reaching drivers who are never in one room, with the 38.2% figure on screen. A lesson frame follows. The film ends on what reaches the driver: the offline app, MP4 for the depot screen, SCORM or cmi5, and certificates with reminders.

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